superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, | THANK YOU! Hello,
Thank you for offering custom-sized stretcher frames online! Your frames are bringing the terrific finishing pop of color into the guest bedroom I'm putting together; I will be stapling onto them a fun, colorful fabric print.
Thanks again for the custom size!
Kindest regards
Steve, | It looks amazing We just got the print today (sunday canada post deliveries, who knew?) It looks amazing, exactly what we thought it would look like, but better! Thanks so much!
James, | I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., |