Return customer. Nice frames, great value! Simple intuitive website that makes it easy to order frames, and with liners. The liner joins could be a little tidier, but overall an excellent framing company that I will use again
Lorne Rothman, | Hi. I have just received my second Custom Frame from Canada on Canvas or Keen Arts and it is absolutely perfect. Once again thanks very much for your assistance. Love the frame and it is perfect for the painting. Cheers Terrance
Terrance Walker, Nelson. BC | my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | an amazing job Just wanted to send you a few shots and let you know what an amazing job you did on my prints...As usual..I have been spreading the word about how amazing canvas art is with your own shots, and have been giving them for gifts more often than none. I hope that word spreads rapidly, as you guys do such great work. Thought you might like to know.
Cheers,
hillary, |