I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, | epoxy Resin on canvas I just got my first canvas print done with an epoxy finish. It took a while but the results are fantastic. Fthose who want to spend a bit more I definitely recommend it!
Paul Steele, Wolfville | Happy Cx First I wanted to thank you for all your advice, effort and time. I really appreciate it all.
2nd: THANK YOU for the quick turnaround time.
Majojo, |