Not Happy I have used Canada on Canvas as my primary site for almost all of my enlargements over a number of years. Always good quality quick service. I am however disappointed in my last experience. I had inquired after 3 weeks (on a Friday morning) if my order was on the way. It wasn\'t but was assured it would be ready and sent by Monday, it wasn\'t and finally shipped on Wednesday evening. I have now waited 6 days for the delivery and had to track down the package myself to find that it would still be some time, I am assuming because I live in a rural area. It has been 29 days since I sent in the order. I understand that Covid has affected many business and expected some hiccups but must admit I am very disappointed.
Nelson L., | excellent customer service I just received my photo art and want to commend you on your excellent customer service. I appreciate so much that you printed the first picture. You did an excellent job of making it as clear as possible and I am thrilled with the result. Thank you so much for making that first picture work. I will definitely use your services again and tell all my friends to also!
Sincerely,
Bev Jutras, | Waiting for Fed-EX (anxiously)
So far I am very impressed, 48 hours from upload to shipping! Can't wait to see the canvas (cloth is the Traditional 2nd anniversary gift).
I am sure this will be great!
John B., Cottonwood, AZ | THNAKS! I just wanted to let you know that we received the picture yesterday and it looks great. Thank you so much for your help with this matter.
Thank you again! We are so relieved to finally have the picture!
Regards,
Susan
Susan, |