Superfast... service Superfast service and great job!! I can't think of anything you could do to improve the experience.
Susan W., Calgary | I ordered a Standard Plaque Mount and they shipped me a FLOAT MOUNT. I called to talk to them about returning for a refund. The Manager (Azda of which I could not hardly understand) said I had to pay for the shipping back to them and they would not refund till they received their mess up back. I am a little preturbed about this considering IT\\\'S THEIR SCREW UP! I am NOT saticfied AT ALL!
Carrie, Farwell | It was my first time ordering from KeenART, so I was apprehensive. However, they did a great job. I sent in posters to be mounted and the process was easy and the turnaround was reasonable. The mounted posters look great! They were packaged very well to protect them also. I am very pleased.
Barry S., | I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., |